Returns & Exchanges

We want you to feel as good as you look, which is why we offer a 360-day return window for all unwashed and unworn items. If your first pair of underwear doesn't fit perfectly, our 'First Pair Guarantee' ensures a full refund or exchange even if you've tried them on.

Return Process

• 1.
  Visit the Returns Portal

  Head over to our online Returns Center and enter your order number and shipping zip code to pull up your purchase history.

• 2.
  Select Your Items

  Choose the specific items you wish to return or exchange and tell us the reason so we can keep improving our gear.

• 3.
  Print and Pack

  Download your prepaid shipping label, secure your items in their original packaging (if possible), and attach the label to the outside of the box.

• 4.
  Drop Off and Relax

  Hand your package to the designated carrier; once we receive it at our warehouse, we will process your refund or ship out your new swag within 5-7 business days.